PhoneLytix support for diagnostic workflows.
Start with the exact device, connection and test status shown by PhoneLytix, then contact support with the relevant non-sensitive details.
Connection and authorization
Check the supported USB connection, Android authorization or iPhone trust state before restarting a diagnostic session.
Tests and evidence
Unsupported hardware stays unavailable. Guided checks need real technician input before a pass can be recorded.
Reports and account help
Contact PhoneLytix for help with reports, labels, private beta access or account-related questions.